Shiny Boutique is an online clothing store offering curated fashion items with a focus on quality, affordability, and customer experience. We ship across India and provide full customer support for all orders.
Yes. We offer FREE shipping across India to all serviceable locations. Currently, we do not ship outside India.
Orders typically take around 12 days to be delivered after confirmation. Processing time is 2–3 business days and may vary during festivals or high-volume periods.
Once your order is dispatched, you’ll receive an email containing your tracking number and a link to track your shipment. Tracking updates may take up to 24 hours to reflect.
We accept the following secure online payment options:
- UPI (Google Pay, Paytm, PhonePe, etc.)
- Credit & Debit Cards
- Net Banking
- Wallet payments (based on gateway availability)
We do not store card details, and all payments are processed securely through third-party gateways.
Currently, COD is not available unless specifically mentioned on a product page.
You must record a full, unedited unboxing video from the moment the package is received until it is fully opened. This video is required for all return, exchange, or refund requests. Send the video along with your order details to 6379877037 on WhatsApp.
The unboxing video serves as proof of the product’s condition at the time of delivery. It helps us verify courier issues, packaging problems, damage, or incorrect items. Without this video, we are unable to process claims.
You may request a return or exchange within 7 days of receiving your order if the item is damaged, defective, or incorrect. Eligible items must be:
- Unused and unwashed
- In original condition
- With tags and packaging intact
Send a message to 6379877037 with:
- Your name
- Order number
- Reason for return
- Mandatory unboxing video
Once your return request is approved, the refund will be processed to your original payment method within 7–10 business days. Bank processing times may vary slightly.
Items purchased during clearance sales or special promotions are generally not returnable, unless they arrive damaged or defective with proof via unboxing video.
Orders can be canceled only if they have not yet been processed or shipped. Once dispatched, cancellations are not possible. For assistance, message us at 6379877037.
You can reach us anytime through:
- WhatsApp: 6379877037
- Email: support@shinyboutique.in
Yes. Your details are used only for order processing and communication. We never sell or share your data with unauthorized parties. For full details, visit our Privacy Policy page.